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Okgg's Privacy Policy — Your data, your rights

Every piece of data you share on the okgg platform is protected with the highest level of security. This policy clearly outlines what we collect, how we use it, and how we keep it safe.

Last updated: January 2026
256-bit SSL
KYC verification
No Third-Party Data Sharing
Right to erasure
Table of Contents

Introduction — Your Privacy Matters to Us

Welcome to okgg. This Privacy Policy ("Policy") explains what information we collect when you use the okgg platform — website and mobile app — how we use and protect it, and what rights you have in relation to it.

We believe privacy is a fundamental right for every user. That's why okgg was built from the ground up to keep your data secure and use it only when necessary.

By using the okgg website or app, you agree to this policy. If any part is unclear, please reach out to our support team.

This policy takes approximately 8–10 minutes to read. We recommend going through it carefully at least once.

What Data We Collect

Okgg collects two types of information — what you provide directly, and what is gathered automatically as you use the platform.

Information provided directly:

  • Name, date of birth, and gender
  • Mobile number and email address
  • Residential Address
  • National ID or passport number (for KYC verification)
  • Payment Information (bKash/Nagad number — full account numbers are never stored)

Automatically Collected Data:

  • Device type, operating system, and browser
  • IP Address & Approximate Location
  • Platform activity logs (login times, pages visited)
  • Betting History & Transaction Records
Data Type Why it's collected Mandatory?
Name & Mobile Number Account Creation & Communication Yes
Date of birth Age Verification (18+) Yes
NID / Passport KYC Compliance Situational
Device information Security & Fraud Prevention Yes
Betting history Legal compliance & service improvement Yes

How your information is used

Okgg uses your information solely for the purposes listed below and for no other reason:

  • Account Management: Creating, verifying, and keeping your account secure.
  • Payment Processing: Deposits and withdrawals processed securely.
  • Contact: Sending important updates, security alerts, and service-related messages.
  • Fraud Prevention: Detecting suspicious activity and keeping your account secure.
  • Legal compliance: Complying with applicable laws and regulatory authority guidelines.
  • Service improvement: Improving platform performance and the overall user experience.
  • Promotional communications: Sending you offers and bonus information with your consent.

If you'd prefer not to receive promotional messages, you can turn off marketing notifications in your profile settings.

Data Retention & Security Measures

Okgg uses industry-leading technology to keep your data secure. Every layer of protection is carefully planned and implemented.

  • Encryption: All your data is protected with 256-bit SSL encryption and remains encrypted during transmission.
  • Server Security: Our servers are monitored around the clock. Firewalls and intrusion detection systems are active to prevent unauthorized access.
  • Payment information: Full bKash or Nagad account numbers are never stored on our servers — only transaction reference numbers are retained.
  • Access Control: Only authorized personnel can access specific data, and every access is logged.

Your data is generally retained for up to 5 years after account closure for legal and regulatory purposes, after which it is securely deleted.

Your responsibilities: Keep your password and login details confidential. okgg will never ask for your password by phone or email — if you receive such a message, contact support immediately.

Third Parties & Data Sharing Policy

Okgg does not share your personal information with any third party for marketing or commercial purposes. However, limited sharing may occur in the following circumstances:

  • Payment processors: Necessary information is shared with payment gateways such as bKash and Nagad to process transactions. These providers operate under their own privacy policies.
  • Legal requirements: We may be required to disclose information in compliance with a court order or lawful directive from a government authority.
  • Security Organizations: We cooperate with law enforcement agencies in the investigation of fraud or criminal activity.
  • Business Succession: Should okgg ever merge with another organization, users will be notified in advance.

All third parties we work with are required to sign strict confidentiality agreements and may not use your data for any other purpose without okgg's authorization.

Cookies & tracking technologies

Okgg uses cookies and similar technologies on its website and app to enhance your experience and keep the platform secure.

  • Essential Cookies: These are essential for login sessions and platform security and cannot be disabled.
  • Functional Cookies: Remembers your preferences — such as language and odds format. Disabling cookies may limit certain features.
  • Analytics Cookies: Helps us understand which pages are used most. This is entirely anonymous data.

You can manage cookies through your browser settings. However, disabling essential cookies may prevent the okgg platform from functioning properly.

Your Data Rights

As an okgg user, you have full control over your own data. Your rights include:

Right of Access
You have the right to know what information we hold about you.
Right to Rectification
You may request corrections to any inaccurate information at any time.
Right to erasure
You may request deletion of your data where there is no legal obligation for us to retain it.
Right to Restrict Processing
You may request that your information be restricted from use for specific purposes.
Right to Data Portability
You may obtain a copy of your data in a machine-readable format.
Right to Object
You may object to marketing communications or certain types of data processing.

To exercise these rights, email us at support@okgg.ws or reach out via live chat. We will respond within 30 days.

Child Protection Policy

Okgg does not knowingly collect data from anyone under the age of 18. Our age verification process ensures that only adults can access the platform.

If we become aware that a minor's information has been collected inadvertently, it will be deleted immediately and the associated account will be closed.

For Parents: If you suspect your child is using okgg, please contact us immediately at support@okgg.ws.

Policy Changes & Updates

Okgg reserves the right to update this privacy policy as needed. Users will be duly notified before any changes take effect.

  • For significant changes, notice will be sent via SMS or email to your registered mobile number.
  • Minor updates will be published on this page only.
  • Continued use of the platform after any changes have been made constitutes your acceptance of the updated policy.

The "Last Updated" date at the top of the page always reflects the current version.

Contact Us

For any privacy-related questions, complaints, or requests, please get in touch with us:

For privacy-related requests, please write "Privacy Request" in the email subject line. We will do our best to respond within 7 business days.

Data deletion requests will be processed within 30 days, subject to any applicable legal restrictions.

Why your data is safe with okgg

Protected at every layer, vigilant at every moment.

End-to-end encryption
Every data transmission from your device to our servers is protected by 256-bit TLS encryption — no third party can intercept it in transit.
Biometric authentication
Log in to the okgg app using your fingerprint or Face ID — the most secure way to access your account, no password needed.
Never sold to third parties
okgg never sells your information to advertisers or data brokers. Your data is used solely to serve you.
Real-Time Monitoring
Automated security monitoring runs around the clock. Any unusual activity triggers immediate account protection measures.
Your Control
Choose which notifications you receive and what information you share — okgg gives you full control.
Scheduled Data Deletion
After account closure, your data is securely deleted once the legally required retention period has passed. We do not hold on to information we no longer need.

Privacy FAQs

What users want to know.

The okgg registration process is designed to be as straightforward as possible — you can open an account in just a few minutes.

Required for initial registration:
  • An active Bangladeshi mobile number (for OTP verification)
  • Password (minimum 8 characters, including at least one number and one special character)
  • Date of Birth (for 18+ age verification)
  • Full name
Next step (if required):
A copy of your national ID may be requested for large withdrawals or full account verification.

We only ask for the information we need when you register — nothing more. Your account is activated as soon as your mobile number is verified.

Different members of the same household may open separate accounts, provided certain conditions are met.

Authorized:
  • Each family member must have their own mobile number, name, and ID document.
  • Each account must be operated under a completely separate individual identity.
Not Permitted:
  • No individual may operate two separate accounts.
  • Using one account to claim bonuses or benefits intended for another account is strictly prohibited.
  • Operating multiple accounts from the same device may be flagged as suspicious.
If multiple accounts are suspected, okgg reserves the right to verify the accounts in question. If family members share the same Wi-Fi, it's a good idea to let our support team know in advance.
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Your data is completely secure with okgg. Enjoy a world-class betting experience backed by the highest security standards.

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